A son who just graduated from a prestigious grad school of business, was assigned by his father to lead and manage his construction company. Months later the construction company was in shambles: costs overrun, projects delayed. The father investigated and found out that the cause was poor communications. As a MBA grad and prestigious school grad, he practiced the civil and respectful communications. However as I discovered early on (we worked closely with contractors for road development and house counstruction) , communications with construction workers is nearly just like a shouting match always. A civil communication would not work. They would not listen Communications with them has to be intense and forceful.
What do you think?
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